Shipping Policy
E1 Motorsports strives to ship "In-Stock" orders within one business day of receiving the order. Shipping times may vary depending on the contents of your order. E1 Motorsports will only ship an order once it is 100% in stock. E1 Motorsports does not ship partial orders unless requested by the customer, at which time additional shipping charges may apply. If you need your order by a specific date, it is important to contact us by phone so that we may assist you. Once you have placed your order, it is important to log into your E1 Motorsports account page to review your order status, expected ship date, order updates and order history. All dates provided are based on estimates given by the supplier. E1 Motorsports does not guarantee ship dates as delivery times are subject to change. All shipping times are based on our Monday through Friday business hours. Orders will not be shipped from our facility on Saturday or Sunday. Shipping Charges are non-refundable.
International Orders Please be advised that your country may impose duty fees, or other taxes based on the product origin and/or value. These fees and taxes are based on your country's import policy, and may be imposed in addition to the purchase price and shipping/handling fees collected by us prior to shipment. All such fees and taxes are the sole responsibility of the recipient and any and all charges incurred by E1 Motorsports will be charged to the customer. E1 Motorsports is not responsible for such fees/taxes on returned items. If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information. All charges, sales, returns, and exchanges will be calculated in US dollars. E1 Motorsports is not responsible for fluctuations in currency value. International customers are responsible for understanding their country's international buying laws, and should be aware that all international purchases are subject to additional brokerage, duty or tax fees that are collected at the time of delivery unless otherwise noted by E1 Motorsports. E1 Motorsports is not responsible for these charges as we have no affiliation with tax systems set forth by international countries. If the consignee/receiver refuses to pay these additional charges at the time of delivery, E1 Motorsports will instruct the shipping carrier to abandon the package. Abandoned packages are destroyed at the shipping warehouse at your local pick up facility. E1 Motorsports will not be held responsible for any abandoned packages due to these circumstances.
Free Shipping Policy
Free Shipping on All Orders: Items marked with a 'Free Shipping on All Orders' logo may qualify for free standard ground shipping to the contiguous United States (48 states) for most orders. Oversized products and direct ship products are excluded from this offer unless otherwise noted.
Free Shipping: Items marked as 'Free Shipping' may qualify for free standard ground shipping to the contiguous United States (48 states). Oversized products and direct ship products are excluded from this offer unless otherwise noted.
Stock Status Policy
In-Stock: The product(s) on your order are in-stock and should be processed by our shipping department within 24 hours excluding weekends (1 business day).
Direct Ship: Your order has been submitted to the supplier. Once tracking information is provided from the supplier, your order will be updated on your account page, and the order will be marked shipped.
Sold Out: One or more parts on your order are currently unavailable. We are waiting for an accurate ETA from supplier.